Marketers keen to invest in generative AI ‘but lack know-how’

There are business efficiencies that can be driven by AI, but we should use those efficiencies to create breathing space to think up new ideas and ways of working, rather than simply increase profit margins and drive growth. Ask any business owner or senior marketer and they’ll tell you the same thing. This law can be observed across various marketing channels, such as display ads, which boomed once first introduced and now scrape a 0.1% CTR if you’re lucky.

Marketing is all about gleaning the golden insight from the mountain of data and AI algorithms can make this happen at warp speed, cleaning and organising data, analysing and unearthing patterns and trends. Crucially, it frees up time to focus on more strategic tasks, such as identifying new opportunities and developing creative strategies. Generative AI relies on so-called large language models that crawl the internet for data and therefore uses pre-existing content to generate answers to questions. This means that content generated by AI has a reasonable likelihood to include copyrighted material – potentially even from a client’s competitor. This ensures content reaches the right audience at the most opportune time, optimizing engagement and conversion rates. AI-driven analytics are also adopted to analyze the performance of content and campaigns, providing valuable insights that can inform future marketing decisions and strategies.

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The pace at which AI is developing is incredible and many professions will see opportunities and threats alike. While AI can do many things that human writers cannot, at this point it can’t write with authenticity, originality and the specificity to client briefs and brand guidelines that we know our writers can. Nor do we input any sensitive/confidential client information into an AI tool for research or ideation. We’re open to using new tools and technology to help in the research and ideation stages of client work. At Collective Content we have a forum of editors and team members that follows the latest developments in AI in the news and in academic research.

• That being said, if you are worried about the impact AI could have on your current role, switching jobs could be the answer.
• By understanding and predicting customer preferences and behaviours, Generative AI can create bespoke interactions, recommendations, and services that resonate with each customer.
• Stephanie Bruce, marketing manager, at event marketing agency Tag Digital explains how it can help content creation.

By analysing the responses provided by ChatGPT, the researcher can gain new insights and perspectives on their research question. They may identify new avenues for investigation, refine their research question, develop a new hypothesis based on the information provided, and reveal methodology, according to Kovalcik (2023). At Digital Litmus, we’re excited to be at the forefront of this paradigm-shifting technology and uncover its unlimited potential for creativity and innovation.

My first-time adventure with ChatGPT

This may mean users stay within Google rather than visiting websites directly, so ensuring your website appears in Googles generative AI results is key if your business sells products online. Having a website that is optimised and gives users the information they’re looking for has never been so important. This capability can significantly reduce the time and effort required to produce personalised marketing materials, making it an efficient solution for businesses of all sizes.

Powered by OpenAi’s intelligence systems, ChatSpot.ai’s functions include conversation intelligence, data quality tooling, data enrichment, predictive AI and content optimisation. This means that it may not be able to surpass the creativity and originality of human-generated content. That’s why it’s essential to use generative AI ethically and transparently to avoid genrative ai perpetuating harmful stereotypes or biases. As businesses strive to stay competitive in today’s fast-paced digital landscape, incorporating generative AI into their marketing strategies has become more crucial than ever. Businesses that deliver exceptional customer experiences are more likely to retain customers, generate positive reviews, and earn referrals.

Elevating User Experience

Yakov Livshits

By using this information to create predictive models, Generative AI can help organisations to forecast sales performance and adjust their strategies accordingly. By leveraging machine learning algorithms, generative AI genrative ai can uncover hidden insights, identify patterns, and predict trends to inform marketing strategies. It can also analyse customer behaviour, preferences, and intent to create targeted and personalised marketing campaigns.

Generative AI can also be used to identify topics and themes in customer feedback through topic modelling. By analysing large amounts of text data, generative AI can identify common themes and topics that are discussed by customers, providing valuable insights into customer needs and preferences. Another potential application of generative AI in natural language processing is text summarisation. This involves summarising large amounts of text data into more manageable summaries, which can be useful for analysing customer feedback, market research reports, and other text data types.. Leveraging real-time data and machine learning algorithms allows AI-driven tools to identify emerging trends and shifts in user behavior, enabling marketers to modify their strategies and content accordingly. This proactive approach allows companies to remain relevant, engaging, and competitive in an increasingly dynamic digital landscape.

Generative AI: Why It’s a Game-Changer for Marketers

Generative AI can assist in debugging and even enable individuals without extensive coding backgrounds to create engaging websites efficiently. Sign up to our daily newsletter to get all the latest retail tech news and insights direct to your inbox. Alphabet, lost £82 million ($100 billion) in market value yesterday after its new chatbot AI Bard shared inaccurate information in a promotional video. In the next year, almost three-in-four marketers (72%) will prioritise spending on generative AI, according to the latest research from Sitecore. In another experiment, the bot was prompted to draft a welcome email for the Italian newspaper Corriere della Sera. The meteoric rise of generative AI has sent shockwaves through all industries, but particularly in advertising and PR.

Specifically, “ChatGPT” refers to a version of the GPT (Generative Pre-trained Transformer) series of models that has been fine-tuned for conversational AI applications, such as chatbots and virtual assistants. According to OpenAI (2022), ChatGPT is the largest and most advanced language model of its kind, with the ability to generate complex and nuanced responses to a wide range of topics. The use of ChatGPT has many potential applications, including chatbots, personal assistants, and content creation.

What Are the Challenges Facing AI Marketing?

Data-driven decision making is crucial for the success of any digital marketing strategy. AI not only enables marketers to create personalized content and user experiences but also allows them to test and optimize these experiences for maximum impact. As customers increasingly engage with brands across multiple channels and touchpoints, it’s essential to provide a seamless and consistent user experience throughout their journey.

To fully harness AI’s potential in marketing, we’ve got to strike the perfect balance between utilising its capabilities and maintaining the human touch that makes truly exceptional marketing stand out. AI can be our trusty sidekick in this journey, enhancing our creativity through variation, reflection, and acceleration. However, it’s up to us to ensure our unique perspectives and creative instincts take the lead. This article delves into the main points of my talk, plus you can download the full deck at the end. Technology continues to change the way the world works and can be harnessed as an evolution that allows for agencies and clients to transform their approaches to creativity and campaigns. People are worried they will lose their jobs to a machine that can write faster and cheaper, analyse faster and cheaper, design faster and cheaper,  and decide faster and cheaper than they ever could.